Frequently Asked Questions

1. What types of events do you service?
   We cater for weddings, birthdays, corporate events, baby showers, graduations, brand activations. We create everlasting memories at any event you can think of!
   

2. How far in advance should I book?
   The earlier the better… We recommend booking at least 4–6 weeks in advance to secure your date, but we do accommodate last-minute bookings if we’re available.

3. What areas do you serve?
   We’re based in Pretoria, but we travel anywhere around the country. Travel fees are charged at R4 per kilometer.

4. What types of booths do you offer?
   We offer a Mirror booth, Black Inflatable, White Inflatable, Pink Inflatable, Open booth, Vintage enclosed booth and a 360-video booth. We also have a state-of-the-art Audio Guestbook. Each style brings a unique experience to your event! 

5. Can I customize the photo strip or digital template?
   Absolutely! We’ll work with you to match your theme, colors, and event details for personalized touch.

6. Do you provide props and backdrops?
   Yes! We offer a variety of stylish props and curated backdrops with our Open booth. Custom backdrop options are also available.

7. Is the booth easy to use?
   Definitely! Our booths are user-friendly and include a friendly booth operator to help guests have fun and get the perfect shot.

8. What’s included in your packages?
   All packages include hours booked, magnets for the photo strips/polaroid option, design of the photo strip, props and a friendly booth operator. Add-ons like guest books, surname collage, idle time, or themed props are also available.

9. Do you require a deposit?
   Yes, a non-refundable deposit of 50% is required to secure your date. The remaining balance is due 7 days before your event. If the event is postponed after receiving the deposit – availability will be checked and communicated accordingly.
   
   
10. Can I add extra time on the day of the event?
    In most cases, yes! Just let our team know, and we’ll accommodate and invoice accordingly. Additional time is billed R250 per 15-minute slot.

11. Does the client get digital copies of their photos?
    Yes! We send digital copies via WeTransfer after the event.

12. How long until I receive the full gallery?
    You’ll receive the digital copies on the Monday after the event. If the event is during the week, please allow 24 hours to receive the link.

13. Do you offer printed photo strips?
    Yes, high-quality prints are available and included in our packages.

14. How much space does the booth need?
    We typically need a space of at least 3 x 3 meters, access to power, and a flat surface indoors or under a covered area. If the weather permits, then we can set up outdoors.
    
    
15. How long does setup take?
    Setup usually takes about 30 minutes to 1 hour 30 minutes. We arrive early to ensure everything is perfect before your guests arrive.